Water Heater Repair & Replacement in Friendswood, Texas

S

Sharon F.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Quick diagnosis

R

Rob O.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Larry visited my home this evening to resolve a rocky situation and made every effort to ensure our leak was repaired properly. It’s incredibly hard to find a trustworthy, honest, fair and knowledgeable plumber (or any kind of home service technician, for that matter), but Larry has proven himself to be a valuable asset to Mr. Rooter’s team. I’m grateful for his efforts and would recommend him very highly. Thank you for sending your best, Mr. Rooter.

M

MICHAEL H.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

After purchasing a home in League City, we immediately encountered sewage backing up into all of the downstairs tubs and showers in the house. Called in a service request (at 10pm) via the warranty with American Home Shield who passed the request onto Mr. Rooter Plumbing. Mr. Rooter Plumbing promptly contacted us first thing the next morning and John and his assistant (sorry I don’t remember his name) were at our house by 11am. They quickly diagnosed our issue as being a collapsed main sewer line under our driveway before it reached the city side of the sewer. John called the issue into American Home Shield, who quickly denied the repair because the issue was “outside the footprint of the house” and therefore was not covered by our policy. Despite this we went ahead and agreed to have Mr. Rooter Plumbing perform the repair. So John and his crew were at our house the next morning at 9am, at which time they very accurately mapped out where the hole in our driveway needed to be, cut the concrete, and dug down to sewer pipe. They replaced the faulty pipe and called out the city inspector who came out the next morning and approved the repair. The following day the “dig crew” returned, filled in the hole and repaired the concrete, including rebar tied into the existing slab. The crew then hung around for a couple more hours to tend to the concrete, which resulted in a repair that is very consistent with the rest of the driveway. All told from start to finish the total repair took 3 days, however the all important sewer line was functioning in a bit over a day after Mr Rooter Plumbing contacted us. I’m always wary of home service companies and contractors, but in the case of Mr. Rooter Plumbing, specifically John and his crew (not to mention John’s brother who also came out and who was super nice), everything they did from the diagnosis of the issue to the explanation, schedule and execution of the repair, was exactly as promised, which in my opinion is a rarity these days. Bottom line, the American Home Shield warranty was completely worthless, but Mr. Rooter Plumbing came thru for us with extremely quick, accurate and honest service. Services: Plumbing pipe repair, Sewer cleaning, Outdoor plumbing system repair Services: Plumbing pipe repair, Sewer cleaning, Outdoor plumbing system repair

B

Brittany L.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Shawn and Lee were very helpful and friendly. They arrived to look at my garbage disposal and took the time to explain what the issues were. They very quickly replaced the disposal. I appreciate that I never felt nervous with them in my home as I sometimes do when people come to repair things. Thanks for a great service!

D

Donna S.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

After two weeks of trying to get a plumber out to my house, I finally called Mr Rooter. They said they could send someone out in a couple of hours. Lee Vargas showed up in less than an hour. After just talking to Lee for a short time you could tell, this guy knew his craft. He was friendly, courteous and professional. He showed up with the right and expensive equipment to get the job done. I was so pleased with his work, I was a really happy customer. I can't tell you enough about the wonderful experience I had with this company and would highly recommend Mr. Rooter to everyone who needs plumbing work done.

S

Sharon F.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Quick diagnosis

R

Rob O.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Larry visited my home this evening to resolve a rocky situation and made every effort to ensure our leak was repaired properly. It’s incredibly hard to find a trustworthy, honest, fair and knowledgeable plumber (or any kind of home service technician, for that matter), but Larry has proven himself to be a valuable asset to Mr. Rooter’s team. I’m grateful for his efforts and would recommend him very highly. Thank you for sending your best, Mr. Rooter.

M

MICHAEL H.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

After purchasing a home in League City, we immediately encountered sewage backing up into all of the downstairs tubs and showers in the house. Called in a service request (at 10pm) via the warranty with American Home Shield who passed the request onto Mr. Rooter Plumbing. Mr. Rooter Plumbing promptly contacted us first thing the next morning and John and his assistant (sorry I don’t remember his name) were at our house by 11am. They quickly diagnosed our issue as being a collapsed main sewer line under our driveway before it reached the city side of the sewer. John called the issue into American Home Shield, who quickly denied the repair because the issue was “outside the footprint of the house” and therefore was not covered by our policy. Despite this we went ahead and agreed to have Mr. Rooter Plumbing perform the repair. So John and his crew were at our house the next morning at 9am, at which time they very accurately mapped out where the hole in our driveway needed to be, cut the concrete, and dug down to sewer pipe. They replaced the faulty pipe and called out the city inspector who came out the next morning and approved the repair. The following day the “dig crew” returned, filled in the hole and repaired the concrete, including rebar tied into the existing slab. The crew then hung around for a couple more hours to tend to the concrete, which resulted in a repair that is very consistent with the rest of the driveway. All told from start to finish the total repair took 3 days, however the all important sewer line was functioning in a bit over a day after Mr Rooter Plumbing contacted us. I’m always wary of home service companies and contractors, but in the case of Mr. Rooter Plumbing, specifically John and his crew (not to mention John’s brother who also came out and who was super nice), everything they did from the diagnosis of the issue to the explanation, schedule and execution of the repair, was exactly as promised, which in my opinion is a rarity these days. Bottom line, the American Home Shield warranty was completely worthless, but Mr. Rooter Plumbing came thru for us with extremely quick, accurate and honest service. Services: Plumbing pipe repair, Sewer cleaning, Outdoor plumbing system repair Services: Plumbing pipe repair, Sewer cleaning, Outdoor plumbing system repair

B

Brittany L.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Shawn and Lee were very helpful and friendly. They arrived to look at my garbage disposal and took the time to explain what the issues were. They very quickly replaced the disposal. I appreciate that I never felt nervous with them in my home as I sometimes do when people come to repair things. Thanks for a great service!

D

Donna S.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

After two weeks of trying to get a plumber out to my house, I finally called Mr Rooter. They said they could send someone out in a couple of hours. Lee Vargas showed up in less than an hour. After just talking to Lee for a short time you could tell, this guy knew his craft. He was friendly, courteous and professional. He showed up with the right and expensive equipment to get the job done. I was so pleased with his work, I was a really happy customer. I can't tell you enough about the wonderful experience I had with this company and would highly recommend Mr. Rooter to everyone who needs plumbing work done.