“Thorough and efficient clearing my drain. Explained the problem and prevention methods. Prices reasonable. Mr. Rooter looks at the whole system to determine any impact on the current situation and the problem area. Determines any patterns that may effect the plumbing. Thank you for your thoroughness and feedback. I'll be sure to call you for my plumbing needs.”
Paige R , Springfield, VA
“Gary was prompt, communicative, and friendly. He easily diagnosed my issue and the pricing was fair and transparent. I bought the service package and look forward to continuing to work with Mr. Rooter in the future.”
Jordan F. , Sterling, VA
“Mr Rooter is outstanding service and employee explained the problem and fixed right on the day..There is no company like Mr Rooter out there to compare .5 star is always standing.Love it Mr Rooter...”
Rapidly services and fix the problem , Sterling, VA
“Kevin is true a professional and very knowledgable! They did a great job! I highly recommend them!”
Omar D
“Kevin and Cisco were excellent. They got the job done professionally and kept me informed every step of the way. I'll definitely be a repeat customer.”
John L
“I am the owner of a Flooring company. One of my installers clogged a toilet when resetting it. I called Mr. Rooter, they were lightning fast in responding, the technician called me from the job to let me know the problem was fixed. My customer was impressed with how quickly the problem was resolved, and very happy. Thanks for making me look good! David Reading Affordable Carpet and Flooring”
David R
“Kevin at Mr. Rooter did a fantastic job repairing our gas fireplace. He was on time, very knowledgeable and reasonably priced. I highly recommend him.”
Chuck H
“Mr. Rooter was not the cheapest and we had an issue where the plumber broke the water main shut off and caused some minor flooding and tense moments while he shut off the county line outside. But the operations manager showed up quickly and resolved the issue by replacing the water main shut off. It ended well.”
Mark W
“Excellent service! Kevin was able to come same-day, was reasonably priced, and went above and beyond answering questions and taking care of several plumbing issues (kitchen, bath, water heater). Highly recommend and would definitely call again.”
Lulu C
“Leaving for vacation next day and noticed a leak coming from a copper pipe that had been penetrated by a rusted nail from recently installed baseboard. Got a call back from Francisco within 10 minutes. He explained the price, which included emergency service. I must have sounded shocked, so he proceeded to tell me it sounded like a repair I could do myself based on the description of the problem. Francisco gave me sound advice and I was able to pick up parts at Home Depot and fix the problem within 2 hours for about $30 in materials. Would definitely recommend this place to anyone.”
Zack J.
“We had a fireplace repair problem and no fireplace/chimney service company was able to fix it. Their solution was to replace the fireplace at a cost of $7,500. Kevin from Mr. Rooter came and figured out the problem, ordered the necessary replacement parts, and solved the problem. I unconditionally recommend Mr. Rooter!!”
Robert C.
“Mr. Rooter of Northern VA was great. They came out and took a look at a couple of faucets that were running slow. They were fast to diagnose and fix the issue. I highly recommend them.”
Andy P.
“James & Kevin, You certainly went beyond our expectations to solve our plumbing problem in our office. As I told you we have had a lot of problems with the well and water problem in the old house we use as an office. I had another plumbing company review the problem but they were unsuccessful in analyzing what was wrong. Mr.Zooter of No.Virginia/Sterling took their time any fully solved the problem. Great service and I highly recommend you company to everyone! Dennis”
Dennis F.
“Rapid response. Creative solution to replace a piece of leaking pipe in a most inaccessible spot in the basement bathroom ceiling when 2 other plumbers declined to attempt this difficult job. An hour and half later it was done safely and at a very reasonable cost. Many thanks to Fransico - our new best friend.”
Daniel J.
“Dear Kevin and James, I was very happy with the services of Mr. Rooter. Your technician was courteous, conscientious, timely, and knowledgeable. I also felt completely at ease with him in my home. And if you want to use me as a reference for other clients you may quote me. You have a wonderful company, and it is a pleasure to do business with you. Most sincerely, Samantha”
Samantha C.
“The service I received from Mr. Rooter Plumbing was outstanding. I was in a sticking situation with my main water valve shut-off - the threads had been stripped so I was not able to shut my water off. Living in a condo - I had to make arrangements with the management company to have the water shut off for my entire building. Stressful! Mr. Rooter (Francisco and Kevin) made the process very simple and quick. The water was only shut off for 45 minutes - having very little impact on my neighbors. Mr. Rooter was able to take care of my issues - which included fixing the pipes, replace the valves for the hot, cold and main and installing a water heater. My service technician was Francisco, he was professional, friendly, and took the time to explain what he was doing - and showing me what I needed to do, if an issue should come up. The overall cost for the services was unbeatable. I checked around and I received the best price. Mr. Rooter Plumbing will be my plumber for life. I have recommended them to my friends and colleagues. Thank you!!!! Sincerely, Kim”
Kim T.
“Great service. Trustworthy and thorough.”
Shawn F.
“I am a Property Manager for 200+ private homes and have used Mr Rooter for over a year now. I am always impressed with their quick response time, ability to do the job correctly and the affordable costs involved for every request. They have been helpful for jobs as small as snaking out a drain to a complete overhaul of an entire plumbing system. The staff is always courteous and respectful. They tell me all pricing up front and I never feel taken advantage of. I highly recommend them for all services in the Northern Virginia area.”
Dana P.
“We will be a repeat customer of Mr. Rooter. The service technician was professional, honest, and quick to complete the job. The price estimate was reasonable for the quality service received. Thanks.”
Clint G.
