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What People Are Saying About Mr. Rooter of San Antonio

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  • Mr. Rooter

    "Thanks Aaron, Peter, and Tanner for being efficient and professional and treating us like people instead of invoices!"

    “Upon moving into our new home, we realized we didn't know how to connect the washer drain line into the existing standpipe, as it seemed to be occupied already by the water softener drain line. Google let me down so I turned to Yelp for some quotes. Aaron at Mr. Rooter replied immediately, and instead of launching right into a sales pitch or giving an abrupt "need to see if first" reply, he actually engaged me in conversation, looked at the provided photo, and helped me to understand what was going on. He arranged for someone to come to my home on my preferred date with a two-hour window. Peter arrived right on time and was incredibly friendly, outgoing, and professional. He took one look at our situation and fixed it in about two seconds. Granted, it was an easy enough fix, and I felt a little silly having called anyone at all, but he then asked if we had anything else going on he could look at. He and his associate Tanner enthusiastically checked our water pressure, fixed a slow toilet, and affirmed that I could safely use the jacuzzi tub in my new home. All in about fifteen minutes! What started as a quick need for a fast turnaround on a simple issue turned into us very likely finding our forever plumber. Thanks Aaron, Peter, and Tanner for being efficient and professional and treating us like people instead of invoices!”

    San Antonio

    Jan 31, 2019
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  • Mr. Rooter

    "I was very impressed with Peter and Mr. Rooter!"

    “Called Mr. Rooter based on a referral from a colleague. I contacted them on Tuesday and they were able to schedule a consultation on Wednesday morning from 8AM-9AM for a quote. I received a text to confirm the appointment, a call when they were on the way, and a text with a photo of the plumber that would be on site. They arrived within the time frame provided. Peter Smith was polite and efficient. He assessed the work, created a quote for me, and was able to do the work same day! The install took a little over 2 hours, including the time it took them to go get additional parts for the install that I had not purchased with the water softer. Peter set the softer up, put in the salt I had purchased, took away all the trash, explained how the unit would work and informed me of a 90 install warranty. He captured before and after photos, and emailed the receipt and pictures as soon as the payment was taken on his iPad. I was very impressed with Peter and Mr. Rooter!”

    San Antonio, TX

    Jan 28, 2019
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  • Mr. Rooter

    "Any future plumbing needs, we will definitely turn to & recommend Mr. Rooter to others"

    “Recently we had our house foundation repaired and raised by Ramjack who sent out a plumber to perform a hydrostatic test for possible leaks that usually occur from an aged water system. A week ago Mr Rooter called and set up a morning date, 27 November, to do the test. A plumber arrived punctually and rang our doorbell at 8:15 A.M. Carlos Medellin identified himself, stated his purpose, what he would be doing & went immediately to work. We had known him previously from another company. Carlos is a professional who used modern technology and equipment to perform the test. We were extremely happy with his work. He improved the areas where he worked not leaving a mess. Any future plumbing needs, we will definitely turn to & recommend Mr. Rooter to others”

    San Antonio, TX

    Nov 11, 2018
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  • Mr. Rooter

    "Walked me through entire process."

    “Walked me through entire process. No trip charge and free estimate.”

    San Antonio, TX

    Jun 24, 2016
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  • Mr. Rooter

    100% Satisfied!

    “They have helped me twice, once for plumbing issue at my home and once at my office. They have been great! At the office, the owner actually came in person after we still had an issue after a previous failed repair. He personally made sure that everything was fixed correctly and that we were 100% satisfied. I would highly recommend this plumbing co! Finally, a plumber that I TRUST completely.”

    Oct 27, 2015
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  • Mr. Rooter

    Attentive!

    “Jerry the owner was very attentive when a problem arose and made sure it was fixed. Mr. Rooter plumbing was great.”

    Oct 27, 2015
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  • Mr. Rooter

    Mr. Rooter was Wonderful!

    “I would highly recommend Mr. Rooter Plumbing, I had a broken pipe in my yard and it was expertly taken care of with the plumbers taking extra care to not track mud in my home by using shoe covers and their Mr. Rooter door mat. I was so impressed with the service that I purchased the Advantage Plan which gave me an instant discount along with discounts in the future, preferential scheduling and a free annual water heater flush. Mr. Rooter was wonderful, which is not an easy thing to find these days!”

    Oct 27, 2015
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