“Dan was quick and efficient. Knowledgeable and Trust worthy. I was quoted 1000$ by another company. They saved me hundreds. Mr. Rooter and Dan now have a customer for life! I never thought I'd be so happy to do dishes again. Thank you so much!”
jennifer Tafoya , san antonio, TX
“I am not like to review anything but God this company just safe our day,last night of February 27 2021 my showers and tub get water when we flush the toilets so we not able to use any water,and I call different companies no one can help because they are busy but when I call Mr,Rooter right away they help me send a plumber and he be able to help us and very respectful and professional xplain what he thinks it is the problem and fix it...thank you so much......”
Lorena Tharp , La Vernia, TX
“After trying diy sewer work myself, unsuccessfully. Called the big dogs in to clear or repair sewer line. Guys clearly gave estimate of work . They kicked butt and took names! Courteous and respectful techs for sure. Would definitely call again or refer to a friend. I’m happy”
Don Burpo , San Antonio, TX
“This is a follow up to work performed by Mr. Rooter's team a couple of months back. I want to thank our plumber, Nick, and his helpers for the job they performed for us. The job was a major plumbing repair of a compromised sewer line, which involved both trenching and pull through to replace the pipes from the house to the SAWS line. The repair proved to be intricate, and Nick and his team were up to the task. Nick worked tirelessly to ensure the lines had the the correct slope to work properly. The job was done on time and within the price listed in the repair quote. Thanks for a job that was well done.”
Paul Tenner , San Antonio, TX
“Mr. Rooter (Carlos Medellin and his assistant) installed gas lines to two new gas lanterns (replacing electric lights) on our garage walls). They did a terrific job and they were surprisingly fast! They could not have been nicer people and they certainly reflect well on your company! We will call again on Mr. Rooter. Thanks very much!”
William Wendell Hall , San Antonio, TX
“Mr. Rooter has ALWAYS provided professional, efficient and cost saving services to me with handling issues at my property. Living a long distance away, Mr. Rooter has handled service calls and repairs via telephone, have constantly kept in contact and completed those repairs in a timely manner! I have always appreciated their friendly technicians. office staff and in general ALL of their services. Would highly recommend to anyone!”
Cheryl Kilgore , San Antonio, TX
“We are very happy with the professionalism and quality of work that we received. We had an emergency back up in our sewer pipes. They were here in about an hour. They also sent a picture of their technician with a text confirming that he was on the way. I love this extra effort that they take to keep us safe.He found and fixed the problem pretty Quickly. I was impressed with the camera system and the fact that we could see all the way down our pipes. Ronnie was very professional and informative. We will definitely use them again if we ever have a Plumbing issue.”
Monika Warren , San Antonio, TX
“Great service! Carlos and Matt were very helpful and found the issues with why our kitchen and master bath were backing up. A broken pipe unfortunately but we're able to show us where the damage was and gave us an great price for getting repaired. Very reasonable prices for repair and amazing customer service! Will only use these guys from now on!”
Tyrone Wassing , San Antonio, TX
“I was moving into a property and had old, corroded plumbing much that was overlooked or missed by the inspector. I called Mr Rooter and they sent Peter Smith to the property. He was prompt, professional and thorough. Peter noted things that weren't code and connections that had sloppy repair. He explained everything to me and gave me approximate cost as he was working through it all. Equally important was the communication with the office (Amanda). She is polite and professional and always gave me a status update. I'm particular about workmanship, professionalism and communication, and for those reasons I will continue calling on Mr Rooter for my plumbing needs. They are exceptional!”
Deborah Sedgwick , San Antonio, TX
“Upon moving into our new home, we realized we didn't know how to connect the washer drain line into the existing standpipe, as it seemed to be occupied already by the water softener drain line. Google let me down so I turned to Yelp for some quotes. Aaron at Mr. Rooter replied immediately, and instead of launching right into a sales pitch or giving an abrupt "need to see if first" reply, he actually engaged me in conversation, looked at the provided photo, and helped me to understand what was going on. He arranged for someone to come to my home on my preferred date with a two-hour window. Peter arrived right on time and was incredibly friendly, outgoing, and professional. He took one look at our situation and fixed it in about two seconds. Granted, it was an easy enough fix, and I felt a little silly having called anyone at all, but he then asked if we had anything else going on he could look at. He and his associate Tanner enthusiastically checked our water pressure, fixed a slow toilet, and affirmed that I could safely use the jacuzzi tub in my new home. All in about fifteen minutes! What started as a quick need for a fast turnaround on a simple issue turned into us very likely finding our forever plumber. Thanks Aaron, Peter, and Tanner for being efficient and professional and treating us like people instead of invoices!”
Beth R. , San Antonio
“Called Mr. Rooter based on a referral from a colleague. I contacted them on Tuesday and they were able to schedule a consultation on Wednesday morning from 8AM-9AM for a quote. I received a text to confirm the appointment, a call when they were on the way, and a text with a photo of the plumber that would be on site. They arrived within the time frame provided. Peter Smith was polite and efficient. He assessed the work, created a quote for me, and was able to do the work same day! The install took a little over 2 hours, including the time it took them to go get additional parts for the install that I had not purchased with the water softer. Peter set the softer up, put in the salt I had purchased, took away all the trash, explained how the unit would work and informed me of a 90 install warranty. He captured before and after photos, and emailed the receipt and pictures as soon as the payment was taken on his iPad. I was very impressed with Peter and Mr. Rooter!”
Javier Aleman , San Antonio, TX
“Recently we had our house foundation repaired and raised by Ramjack who sent out a plumber to perform a hydrostatic test for possible leaks that usually occur from an aged water system. A week ago Mr Rooter called and set up a morning date, 27 November, to do the test. A plumber arrived punctually and rang our doorbell at 8:15 A.M. Carlos Medellin identified himself, stated his purpose, what he would be doing & went immediately to work. We had known him previously from another company. Carlos is a professional who used modern technology and equipment to perform the test. We were extremely happy with his work. He improved the areas where he worked not leaving a mess. Any future plumbing needs, we will definitely turn to & recommend Mr. Rooter to others”
Meridith Lewis , San Antonio, TX
“Walked me through entire process. No trip charge and free estimate.”
Louis N. , San Antonio, TX
“They have helped me twice, once for plumbing issue at my home and once at my office. They have been great! At the office, the owner actually came in person after we still had an issue after a previous failed repair. He personally made sure that everything was fixed correctly and that we were 100% satisfied. I would highly recommend this plumbing co! Finally, a plumber that I TRUST completely.”
Tom C.
“Jerry the owner was very attentive when a problem arose and made sure it was fixed. Mr. Rooter plumbing was great.”
Amber A.
“I would highly recommend Mr. Rooter Plumbing, I had a broken pipe in my yard and it was expertly taken care of with the plumbers taking extra care to not track mud in my home by using shoe covers and their Mr. Rooter door mat. I was so impressed with the service that I purchased the Advantage Plan which gave me an instant discount along with discounts in the future, preferential scheduling and a free annual water heater flush. Mr. Rooter was wonderful, which is not an easy thing to find these days!”
Kat D.
