Let your local municipality know right away to shut off the water if needed. If the damage occurs due to town pipes, the city will likely send experts to address the issue. If their work does not fix the problem, you may have to enlist the help of a plumbing service.
After turning off the water, use your breaker and ensure no electricity conducts through the water. Depending on the backup's severity, consider evacuating the area to protect your family from harmful contaminants.
Leave It to the Professionals
While it may be possible for you to attempt the clean-up, the problem will remain until you get a professional to assess the root issue. A sewage plumbing crew will get the complete picture and create a plan to solve it by using dye tests and video piping inspections.
With the necessary equipment and gear, a specialized team will effectively clean and sanitize the area while repairing the issue and restoring your confidence in your plumbing.