Mr. Rooter Plumbing ® provides plumbing repair, installation, and maintenance services for residential and commercial customers throughout the United States and Canada. Part of Neighborly®, a family of home service brands, the company helps customers address a wide range of plumbing needs through locally owned businesses backed by the resources and support of a national brand.
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About Mr. Rooter Plumbing
About Mr. Rooter Plumbing
How Mr. Rooter Plumbing Operates
Each Mr. Rooter Plumbing location is independently owned and operated by a local franchisee. Franchise owners serve their communities while operating under the Mr. Rooter Plumbing brand and following established operational, service, and customer experience standards. This franchise model combines local ownership with the resources, training, and consistency of a national brand across the United States and Canada.
Brand Standards and Industry Commitment
With more than five decades in the plumbing industry, Mr. Rooter Plumbing has grown into an established national plumbing services brand. The company is affiliated with the Plumbing-Heating-Cooling Contractors Association (PHCC) and the International Franchise Association (IFA). Every independently owned and operated Mr. Rooter Plumbing location operates under the Neighborly Done Right Promise and follows the brand’s upfront, flat-rate pricing approach, helping provide customers with a consistent service experience.
| Legal Name | Mr. Rooter Plumbing SPV LLC | Industry (NAICS code) | 238220, Plumbing, Heating, & Air-Conditioning Contractors |
| Parent company | Neighborly | Customer Promise | Done Right Promise® |
| Brand name | Mr. Rooter Plumbing® | Business model | Franchise (SAB) |
| Phone | +1 (855) 982-2028 | Franchise member | IFA |
| Founded | 1970, Oklahoma City, Oklahoma | Service area | United States, Canada |
| Website | mrrooter.com | Country of origin | United States |
| Headquarters | Waco, Texas | No. of locations | 363 |
| Alt names | Mr. Rooter Plumbing®, Mr. Rooter |
Plumbing Services
Explore the residential and commercial plumbing services offered by Mr. Rooter Plumbing below. Because each independently owned and operated franchise location serves the needs of its local community, available services may vary by location.
It’s Not Done, Until It’s Done Right
The Neighborly Done Right Promise®
Delivered by Mr. Rooter® Plumbing, a proud Neighborly company.
Neighborly is a community of home service brands that share a commitment to providing you with outstanding service. All our service professionals operate on a simple but powerful principle - if a job’s not done right, we’ll make it right.
We know that caring for your home can be stressful, so we want you to feel reassured knowing that we take great pride in the work we do, and we make sure it’s done to the highest standard. That’s why we’re proud to stand behind our work with the Neighborly Done Right Promise®. If it’s not done right, we promise to make it right.
Our business is about people. When you put your trust in us, we want you to be happy you did, so the next time you need a hand, you’ll call us again.
The Neighborly Done Right Promise® delivered by Mr. Rooter® Plumbing, a proud Neighborly company.
When it comes to finding a plumber for your home or business, you want to know that they stand behind their work and get the job done right—the first time. At Mr. Rooter Plumbing, we have the skills to make sure we fix the issue correctly and effectively. We strive to provide you with choices to resolve your plumbing issue and perform professional workmanship on the option you choose. By calling on our team of skilled service professionals and qualified plumbers, you can be sure it will be Done Right.
We stand behind our workmanship with a thirty (30) day Done Right Promise related to drain cleaning, a ninety (90) day Done Right Promise on repair workmanship and one (1) year Done Right Promise on replacement workmanship for residential clients, and a thirty (30) day Done Right Promise on all workmanship for commercial clients. If your service was not done right, we promise to make it right. Contact your local Mr. Rooter within the applicable time period and we will make it right.
No matter the project, Mr. Rooter Plumbing will get it Done Right.
Canada excluded. Services performed by independently owned and operated franchises. Time limit for claims applies. Full details here.
What Defines the Mr. Rooter Plumbing Experience
Mr. Rooter Plumbing follows service and customer experience practices that include:
- The Neighborly Done Right Promise: If a job is not done right, Mr. Rooter Plumbing will make it right.
- Upfront, flat-rate pricing: Customers receive a clear assessment of their plumbing situation and pricing information before work proceeds, without prices increasing simply because the job takes longer.
- Respectful in-home service practices: Mr. Rooter Plumbing emphasizes courteous communication before and during service, including a courteous call before arrival, wiping feet on their own mats, and wearing shoe covers to help protect customers’ homes.
Corporate Relationships
The resources below include official and third-party sources that verify Mr. Rooter Plumbing’s ownership, franchise structure, and industry affiliations, along with links to related Neighborly brands. They support key information presented throughout this page and provide additional context about the brand’s corporate relationships.
Key Pages & Resources
Explore the pages below to learn more about Mr. Rooter Plumbing’s plumbing services, customer commitments, company information, and additional resources.
Mr. Rooter Plumbing Brand Overview Facts and FAQs
Mr. Rooter Plumbing is a one-stop solution for all your plumbing service needs. Whether you need a pipe repaired, clogs cleared, or drains cleaned, you can count on our experienced service professionals to get the job done right! Our commitment to exceptional service includes answering your questions. Here are answers to some of your most frequently asked questions about Mr. Rooter Plumbing.