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About Mr. Rooter Plumbing of Greater Baltimore

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  • “I am writing to you to express my sincere appreciation for services recently completed on my gas boiler heating system. I want to commend your technician for his courteous and professional repair services. It is always frustrating for a homeowner to wake up one morning with no heat and a boiler malfunction. The tech demonstrated quality workmanship in a highly professional manner. Even with multiple component parts failing and service visits, the tech was dedicated to superb customer service and quality repair to ensure optimal system performance. Please extend my gratitude and recognition of his excellent work ethics.”

    Leonard M. , Baltimore, MD

  • “The Mr. Rooter technician, Jomar Clark, replaced a kitchen and bathroom faucet. Encountering difficulties in removing both old faucets, he did an excellent job of troubleshooting the problems and completed the jobs in a timely manner. Jomar is an exceptionally courteous and knowledgeable professional. Moreover, we appreciated the prompt response of Mr. Rooter to our initial call and their followup to ensure that the job was completed. Since their rates are also quite reasonable, we will be using Mr. Rooter for our plumbing needs in the future.”

    Marcia W , Baltimore, MD

  • “We had an underground pipe that had broken and created a mud pit. Mr. Rooter was able to trace the problem, run through the line to clean out the old pipe and installed a new pipe with two clean outs. Done right at the price they quoted before they started the work. Remarkably clean too given the problems from the old pipe.”

    Howard S.

  • “I do not have enough nice things to say about my experience with Mr. Rooter during a what would have been very stressful time for our family. We called for service with a backup and Joe was there within a couple of hours. He was professional, friendly and was quick to try to determine whether it was our problem or the City's and gave me guidance on how to talk to the City about the problem. This was all to save us the cost of snaking our pipes when there was no need to do so. Mr. Rooter was responsive, came on a Sunday night even, and walked us through every step. There was a City issue, which was addressed, but then as it turned out we also had a serious issue. Our sewer pipe had collapsed under our house. Work began the next day!! Everyone was friendly, professional, knowledgeable and worked efficiently. The job was two days and they stayed until 9 p.m. on the second day just to make sure we got connected and could get back into our home. Every time I called the office Karla was friendly and helpful. I could not recommend anyone more. We joined the Advantage Plan, which was more than worth it for the discounts, but I also have a feeling their service would have been impressive even if I hadn't. Thank you so much for getting my family back in our home.”

    Kimberly M.

  • “After much effort ourselves, we realized we needed a professional to come and help us with our drains. I made a call to Mr.Rooter and talked with Danielle who could have not been more understanding and helpful. Withing 2 hours, Jim came to our house. He wore pink shoe covers in honor of breast cancer month which I thought was adorable. He went right to work in finding the problem and with much care to our home, he fixed our problem. Running water again, YEA!!! I would call Mr. Rooter again for any problem we cannot fix ourselves. Professional,and very good at what they all do! Great Job!”

    Darlene T.

  • “Mr. Rooter did an awesome job replacing our sewer line without digging up the yard. They called it trench-less sewer line replacement. We called for a drain backup and they determined roots had broken the sewer. The crew was really professional. I was so happy I recommended Mr. Rooter to my parents.”

    Dennis S.