Muncie, Indiana Plumbing Reviews
- Sharon Bowmanvia Google
- John Shaffervia Google
“I always appreciate the professionalism and honesty, courteousness, and smiles, (whether on faces, or in voices), of the Mr. Rooter team.”
- grant alfordvia Google
“Mr. Rooter Plumbing was very responsive to my request for an estimate on locating Septic laterals. Estimate was free. David was a great service person and they communicated well when they had to reschedule the first appointment. Very professional in their dealings.”
Owner Response:
“Thank you for your feedback! We're glad to hear that our team was responsive and provided a free estimate for locating your septic laterals. David is a great asset to our team, and we're happy to know his professionalism and communication stood out to you. We appreciate your understanding with the rescheduled appointment and are always here to assist with any future needs!”
- Matthew Suevia Google
“I have used Mr. Rooter for several projects over the last 4 years. They are always professional, prompt, and provide reliable service.”
Owner Response:
“Thanks for the 5 stars, Matt!”
- Brad Conditvia Google
Owner Response:
“From the team at Mr. Rooter Muncie, IN, we thank you, Brad!”
- Douglas Gunthervia Google
“I've used Mr. Rooter (Muncie) on 3 major projects for our residential home over the last 10Yrs. Work was completed as outlined in the quote, completed on time. Professional crew, no complaints - I'll have no hesitation in calling again for my plumbing needs.”
Owner Response:
“Thanks so much for sharing, Douglas! Happy Independence Day to you!”
- Joe Kitevia Google
“Quick, prompt, and professional. Tech was able to diagnose and fix the problem quickly.”
Owner Response:
“Thank you for your feedback! We're glad to hear that our technician was able to quickly diagnose and resolve the issue with professionalism. We always aim to provide fast and effective service, and it's great to know we met your expectations. We’re here whenever you need us!”
- Nicole Delaneyvia Google
“Had a great experience with this company!! They came out the very next day after I called. Brandon was great at his job! He got here in the time frame that was quoted to me. He was very polite and not bothered by my dogs. He got my water heater replaced quickly! Would definitely recommend to anyone!”
Owner Response:
“Thank you for the wonderful review! We're so glad we could get out to you quickly and that Brandon provided such prompt, polite, and professional service—even with your dogs keeping him company! We appreciate your recommendation and are always here when you need us.”
- Tylervia Google
“Just had an estimate done by Nathan from Mr Rooter out of Muncie and he was very polite and helpful. Nathan explained everything I needed to know and definitely went the extra mile. Highly recommend and looking forward to getting done whats needed to be done.”
Owner Response:
“Thank you for sharing your experience! It’s great to hear that Nathan from Mr. Rooter in Muncie was polite, helpful, and thorough during your estimate. Going the extra mile really makes a difference, and we’re glad he provided such a positive and informative visit. We appreciate your recommendation and hope everything goes smoothly with the upcoming work!”
- Hugh Winslowvia Google
“The service technician was very pleasant to talk with, after viewing the problem he took pictures and gave a quote to repair the leak. After the repair was completed he showed me a picture of the completed job. I was very pleased with the results.”
Owner Response:
“Thank you for sharing your experience! We're so glad to hear our technician provided clear communication and quality work throughout the process. We believe in keeping our customers informed every step of the way, and it’s great to know you were pleased with the results. If you ever need us again, we're just a call away!”
- Doug Greggvia Google
Owner Response:
“From the team at Mr. Rooter Muncie, we thank you, Doug!”
- megan millervia Google
“They got to us within an hour of me calling ! Highly recommend!”
Owner Response:
“Thank you for the great review! We’re so glad we could respond quickly and take care of your needs. We truly appreciate your recommendation and look forward to assisting you again in the future!”
- Maxine Pollardvia Google
“Friendly competent technician. Explained everything very well. 😊”
Owner Response:
“Thanks so much for the kind words! We're glad to hear our technician was friendly, clear, and helpful. 😊 If you ever need anything else, we're here for you!”
- Craig Smuckervia Google
“AMAZING SERVICE!! Our water heater went down last night. We called this morning at 10:28 and they had a new water heater and water softener installed by 5:30 the same day. Andrew was very helpful when my mother fell while he was here doing the initial inspection. And Nathan did an amazing job getting everything done. I would never have expected them to be able to do this so quickly and so well. I highly recommend this company!”
Owner Response:
“Wow — thank you for the incredible review! We're so glad we could step in quickly and get everything taken care of the same day. Huge shoutout to Andrew for his kindness and to Nathan for the top-notch installation work. We're grateful for your recommendation and are always here when you need us!”
- Tim Roessnervia Google
“Technician provided a solid recommendation.”
Owner Response:
“Thanks for the feedback! We're glad to hear the technician was able to provide a solid recommendation. If you have any questions or need anything else, we're here to help!”
- Charles Hensleyvia Google
“Friendly dependable service man. Did a great job.”
Owner Response:
“Hi, Charles. We appreciate the kind words and are glad we could provide you with a positive experience!”
- Tyler McGeorgevia Google
“Faron was very polite and quick to get the job done. Provided me excellent service.”
Owner Response:
“Thank you for your feedback! We’re glad to hear that Faron provided polite, efficient, and excellent service. We truly appreciate your kind words!”
- Teryl Smithvia Google
“Brandon arrived on time after I received two separate notifications: I found him friendly and professional. He did the repairs on my 13 year-old, 80-gallon water heater, making improvements by completing tape-sealing and switched and undersized tube with one that will enable freer flow. Overall, a very pleasant and easy repair/upgrade, very well done by Brandon of Mr. Rooter!”
Owner Response:
“Thank you for the great feedback! We’re so glad to hear that Brandon was friendly, professional, and made the necessary repairs and improvements to your water heater. We truly appreciate your trust in Mr. Rooter and are happy to know the repair was a pleasant and easy experience for you. Thanks again for sharing!”
- Brittney Schroedervia Google
“Mr.Rooter is just amazing! Im so glad I called them they made fixing my water heater a stress free experience! I will definitely call them again in the future to handle any plumbing issues. Thank you again Adam I really appreciate you!!😊”
Owner Response:
“Wow, thank you so much for the amazing review! We're so glad we could make your water heater repair a stress-free experience. Adam will be thrilled to hear your kind words! Don’t hesitate to reach out anytime—looking forward to helping with any future plumbing needs!”
- Victoria Bookvia Google
“Brandon was very professional and kind! I appreciated the kind tone of the person who called to set up the appt and the reminders of the appt. Very good experience using them!”
Owner Response:
“Victoria, thank you for the five star review! We're glad to hear that you had a great experience with our Mr. Rooter Muncie, IN team.”
- Diana Smithvia Google
“Company gave us 1st available appt. They confirmed the day before appt. They called us about 45 minutes before tech arrived. Tech brought in what he thought he would need to repair the water heater, drained the water heater and made the repairs. The tech turned kitchen faucet on to get the air out of line. Tech was very polite and knew what he was doing. Very pleasant experience.”
Owner Response:
“Thank you for the wonderful feedback! We're so glad to hear that your experience was smooth and pleasant from start to finish. It’s great that our tech was able to make the necessary repairs efficiently while keeping you informed throughout the process. We truly appreciate you taking the time to share your positive experience with us!”
- Paula Bandtvia Google
Owner Response:
“From the team at Mr. Rooter Muncie, IN, we thank you, Paula!”
- Benny Holdrenvia Google
“Fast quick service.”
Owner Response:
“Benny, thank you for the five star review! We're glad to hear that you had a great experience with our Mr. Rooter Muncie, IN team.”
- Bill Claytonvia Google
“The technician, Dustin, got here even sooner than expected. He diagnosed the problem, gave me a quote, and finished it up in the afternoon. Very professional and did a great job.”
Owner Response:
“We’re so glad to hear that Dustin provided prompt and professional service! Thanks for sharing your experience—we appreciate your feedback!”
- Dimitrius Danielsvia Google
“Andrew the technician is beyond amazing. He explained our issues amazingly. He was very informative, and gave several options for our issues.”
Owner Response:
“We are utterly delighted to hear about your positive experience with Andrew. Thank you for your wonderful feedback.”
- Lori Bakervia Google
“Nathan was incredible! He did a wonderful job with my parents unique and difficult plumbing issues. He spent the time required to figure out what was really going on and worked tirelessly by himself, digging and working on the septic pipes. Want to again thank him for everything and for his military service.”
Owner Response:
“That’s amazing to hear! Nathan sounds like a true professional who goes above and beyond to get the job done right. It’s not easy tackling unique and challenging plumbing issues, but his dedication and hard work really shine through. Plus, his military service is truly appreciated—thank you, Nathan!”
- Rick Dukevia Google
“They did a excellent job...I appreciate it what they said needed to be done..”
Owner Response:
“Thank you for your kind words! We’re so glad to hear that you’re happy with the work done and that our team was able to explain everything clearly. We appreciate your trust and are here whenever you need us!”
- Jodie Peytonvia Google
“I called with an emergency and they came out immediately.”
Owner Response:
“Thank you for your review! We're glad we could respond quickly and be there for you in your time of need. If you ever need us again, we're always here to help!”
- Josie Sweet Peavia Google
“Very nice guy. He gave me a lot of info.”
Owner Response:
“We really appreciate you taking the time to leave us a review. Thank you for the review and comments.”
- Christopher Heshelmanvia Google
“Fast same day service. Up front pricing. I have used them before and will use and recommend them in the future!”
Owner Response:
“We appreciate your positive review, Christopher! Thank you for your recommendation and we are glad to hear that you had a great experience with us. ”
Why Choose Us?

“Mr. rooter’s employees are always professional, and friendly. They are on time and get the job done. We can usually get them scheduled on our timeline, too!”