Step 1 - Video Camera Inspection: A waterproof camera travels through your drain line, recording the entire interior. You see root intrusion, cracks, offsets, and blockages. The camera records depth and distance markers for precise excavation if needed. This inspection identifies problems before you spend money on repairs that might not address the actual issue.
Step 2 - Diagnosis and Repair Options: Your technician explains what caused the failure and presents repair options with transparent pricing. You choose between spot repair, trenchless lining, pipe bursting, or full replacement based on damage severity and your budget. No pressure tactics, just clear information about what each method accomplishes.
Step 3 - Permit Acquisition: For work requiring ACHD permits, Mr. Rooter Plumbing handles all paperwork and coordinates inspection scheduling. You do not chase bureaucracy or worry about code compliance.
Step 4 - Repair Execution: Your chosen repair method gets implemented by licensed technicians using appropriate equipment. Trenchless work is often completed in one day. Excavation projects take longer but include full site restoration. You receive updates throughout the process so you know exactly what is happening on your property.
Step 5 - Testing and Documentation: Every repair gets pressure tested or dye tested to verify integrity. You receive documentation proving your system meets ACHD standards, critical for property transfers. This paperwork protects you during home sales and eliminates questions from buyers about the drain system condition.