When choosing a plumber, picking the right one for you is essential! Whether you are a commercial business owner or a homeowner, you need a dependable plumber to help you get your property up and running in no time! Your search for a plumber needs to begin with the thoughts in mind. Mr. Rooter Plumbing of Rochester compiled a list of 5 tips to help you choose the right plumber for your property!
1. Look for the Certifications
Verify, verify, verify! Our first tip for finding the right plumber for you is to ensure that they are bonded, licensed, insured, and certified in their state. You must receive services from a plumber that is licensed and insured. You risk costly damage to your home and wallet if they aren't licensed and insured. If an uninsured plumber is hurt while working at a job at your home, you may be charged for their care.
2. Check Out Reviews
When looking for a plumber, experience and customer reviews are essential to take into consideration. The more reviews, the more you can gauge how much business the company gets and see the average satisfaction of previous customers. If there are a couple of bad reviews scattered among plenty of positive reviews, that shouldn't deter you from the plumbing company, as that can be expected.
If you are looking for a specific service, Google lets you filter reviews with particular words in mind! Maybe, you require a drain cleaning service; you can narrow reviews to only show you reviews with "drain cleaning" mentioned and see past customers' thoughts on this service.
Learning about a company's years of experience is also a great way to determine the right plumber for you. For example, Mr. Rooter Plumbing of Rochester, NY, has over two decades of experience in plumbing services!
3. Responsiveness to Emergency
Sometimes, you need a plumber in a pinch! When finding the right plumber for your residential or commercial property, it is important to know how responsive they are to emergency plumbing situations. If one of your pipes bursts or your sewer line is clogged, your plumber shouldn’t be too far away to respond to your emergency!
Located in the greater Rochester area and need a dependable plumber? Call Mr. Rooter Plumbing today or request a job estimate online!
4. Pay Attention to Their Professionalism
You have read the reviews, made sure they were licensed and insured, and found out about their emergency plumbing services; now it's time to make the call! An initial phone call doesn't mean you are officially sworn to them. Pay attention to their professionalism and level of customer service, how they treat you, and the seriousness of your plumbing issue.
These are great signs if they are responsive to your emails or kind on the phone! A company's first impression says a lot.
5. Don’t Be Afraid to Ask Questions!
We’re not done yet! Make sure to ask questions to your potential future plumber. Explain the scope of the current issue at hand and make sure to ask the following questions:
What is the estimated cost of fixing the plumbing problem at hand?
Is the rate hourly or fixed?
Who will be completing the work?
Don’t Settle for a Subpar Plumber!
Don't hesitate to contact professionals when it comes to your home or business's plumbing. However, before contacting just ANY plumber, make sure to complete your research and look into the plumbing company with the tips and tricks above.
If you are in the greater Rochester area and are still searching for an experienced, knowledgeable plumber, don't hesitate to contact Mr. Rooter Plumbing at 585-666-1046!