“I was selling my home and needed the hot water heater replaced. Since I was already working out of town, my schedule was very tight to meet with them. Mark and his team were excellent to work with. They worked with my schedule and were quick with the replacement. I would definitely use them again if needed.”
David E. , Rowlett, TX
“I find myself needing a plumber for something from time to time. For years, we've had an old plumber that we used, who has since retired. Today, based upon the recommendation of a friend, I called Mr. Rooter. (BTW - Today is Sunday and it was 11 AM.) Our washing machine drain was flooding the utility room. Paula got back with me within 5 minutes to tell me what the plan was, then called me back 10 minutes later with a faster option than the first. In about 45 minutes, Armando C. showed up, uniformed, in a clean truck and ready to go. He performed a free inspection, told me that if I did not want to do the work, there would be no charge or service charge...how 'bout that? I approved the job, it took him about an hour. He left the utility room cleaner and neater than it was before he arrived. He also inspected my hot water heaters (they're 12 or 13 years old), and gave me options for replacement. I liked the service, and the price. Based upon my experience today, I give them 5 stars! Good job and thank you.”
Wayne , Plano, TX
“Able and his helper were very professional, friendly and helpful. Once they found my problem, they gave me several options to resolve it. There was no pressure to take any one option. They were efficient and cleaned up after themselves. I would highly recommend them to anyone looking for plumbing service. I will use them again. I have no more dripping water! Thank you! Sincerely, Lori”
Lori S , THE COLONY, TX
